A panic button gives you the security to remain in the home you love. If you live alone, a panic button provides a reliable way to call for help when you need it most.
If you are concerned what may happen to you or an elderly relative in an emergency when there is no-one around, then a panic button is an easy-to-use solution that provides peace of mind for you and your family.
The panic button is discreet, comfortable to wear and easy to use. You can use it to call for help if you fall, feel unwell or are distressed, for example if you have an unwanted or unexpected caller at your front door.
If you suffer a fall or emergency, press the panic button on the alarm pendant. The device calls our 24 hour monitoring centre through an alarm base unit that is connected to your phone line.
Our monitoring centre is in the UK and answers calls 24 hours a day, 7 days a week. The monitoring centre will know who you are, where you live and any medical information you have chosen to share with us.
When you press your panic button, you can be confident that someone will answer quickly. 98.5% of alarm calls are answered by our monitoring centre within 60 seconds.
When your alarm call is received, the monitoring centre will try to speak to you over the base unit’s speaker. If you are unable to respond, or if further help is needed, they will call your nominated contacts or the emergency services.
If you live alone then your family may not always be able to get to you quickly if you call. Sometimes you may not want to bother them if you feel they are busy with their own lives. Our monitoring service provides a way for many older people to remain independent and stay safe at home.
Many of our elderly customers feel safe and more secure and confident with the service. Our customers and their family members value the peace of mind that it provides.
If you have a fall, feel ill or suffer some other kind of emergency then simply press the button to get help. We also offer a bogus caller button to help you deal with unwanted doorstep callers.
When you order our personal alarm service, you receive a pendant alarm and base unit. There are no complicated requirements or hidden charges.
|One-off registration fee||£69 *|
|Subscription||£3.80 per week *|
You can add our monitored home sensors or other add-ons to your package for extra support.
A discreet panic button placed by your front door. Press the button for help dealing with unwanted callers. Read more about bogus caller buttons.
The fall detector automatically calls the monitoring centre when it detects the wearer has fallen. Learn more about fall detectors.
Speak to a qualified nurse or trained pharmacist about your health concerns or prescriptions. Add our medical helplines.
A secure, weatherproof box to keep a set of keys outside your home for your family or emergency services to use. Read about key safes.
You will need a modern phone socket and a mains electricity socket nearby (within 10 feet) to plug the base unit into.
To support our personal alarm service, we recommend you have either two keyholders or a key safe. A keyholder is someone who has keys to your home, lives within 30 minutes and can come to your assistance if needed. This means there is always a way to get help to you, whenever you need it.
* Price excludes VAT which will be added at 20% where the customer is not eligible for zero rating. Installation services not available in Scotland, Isle of Man or the Scilly Islands. Subscription fee collected monthly. ** Range will vary according to environment. Figure quoted is from original equipment manufacturer's specification. Pictures shown are for illustration purposes only. Personal alarm models may differ.