If you have caring responsibilities for parents or family members, it’s reassuring to know they can get help when you are not with them.
Our elderly alarms give you the peace of mind that your loved ones can get help 24 hours a day by pressing the emergency button on a lightweight and discreet pendant.
No emergency alarm call goes unanswered, so you can be confident that when you are not with your loved ones, we are.
If your loved one suffers a fall, feels unwell or needs help in an emergency, they can press the emergency button on their alarm to be quickly connected to our response centre.
We help over 70,000 people stay safe at home with 98.5% of calls answered within 60 seconds. *
Get peace of mind from £3.64 per week with an alarm for the elderly. †
Our alarms for the elderly can be worn as an alarm bracelet or pendant. The alarm pendants are lightweight, discreet and comfortable to wear.
We provide you with an alarm pendant and alarm base unit. All you need is a modern phone socket and a mains electricity socket nearby (within 10 feet) to plug the alarm base unit into.
There are no complicated requirements and the alarm unit is really easy to assemble. And if your loved one decides the alarm service is not for them, you can cancel within 14 days of purchase.
|One-off registration fee||£69 †|
|Subscription||£3.64 per week †|
If you, or the person who you are purchasing the alarm service for, are chronically sick or disabled then you may not have to pay VAT on your personal alarm service.
Our personal alarm units are easy to set-up or our Telecare Consultants can connect the alarm unit in your home on your behalf for a one-off cost of £60. †
"I would say its a minimal cost for the peace of mind it gives you." **
"If they are considering buying one I would say just do it because its such a good thing for little money." **
"I would definitely say go for it for peace of mind, and the cost is small. It also gives the rest of the family peace of mind." **
To help your loved ones live independently in their own home for longer, you can tailor the personal alarm package to suit their needs or as their care requirements change.
Wearable alarms that automatically detect a fall and call our response centre.
Get help to deal with unwanted calls with a bogus caller button.
Monitored sensors detect risks around the home and automatically call our response centre.
Expert support from trained pharmacists and qualified nurses.
Medical helplines for the elderly
Survey and home adaptation recommendations to help your loved ones live safely at home.
Safe home assessment
A regular call from our friendly helpline team can make a big difference to someone living alone.
It can be difficult to know when to talk to your parents about plans for their future. Read our guide to help you have a relaxed discussion around what they would prefer.
Read our guide to discussing care options with elderly parents.
If someone you’re close to feels lonely, it can be difficult to know what to do or say. It’s a sensitive subject, and you might feel wary of intruding.
Read our advice on tackling loneliness.
Although caring is a common experience, it can feel lonely and difficult. As well as the sheer physical work, it’s emotional.
Find out what support and advice is available to carers.
* Customer research, October 2017.
** Range will vary according to environment. Figure quoted is from original equipment manufacturer's specification. Pictures shown are for illustration purposes only. Personal alarm models may differ.
† Price excludes VAT which will be added at 20% where the customer is not eligible for zero rating. Installation services not available in Scotland, Isle of Man or the Scilly Islands. Subscription fee collected monthly.