Telecare services can help you or an older loved one live independently at home.
Telecare services detect when there is a problem or risk and alert the monitoring centre. Trained staff will then respond, for example by calling your nominated contacts or the emergency services.
There are a range of services and products available. These detect different risks and can be combined to provide the level of support you require.
If you suffer a fall or feel unwell, pressing the emergency button will quickly call the monitoring centre. PPP Taking Care’s monitoring centre is based in the UK and answers calls 24 hours a day, 7 days a week. Our monitoring centre handles over 25,000 emergency alarm calls a year.
The peace of mind and security of knowing assistance is available at any time of the day or night helps many people remain safe in their own homes.
There are other telecare devices that work alongside the personal alarm. These can be added to provide enhanced security and peace of mind, for both you and your family.
When you are choosing a telecare provider, you may wish to consider what other services are available to help you in the future as your support needs change.
PPP Taking Care offer enhanced packages that can be tailored by adding sensors or other services:
Managing prescriptions or understanding medical conditions can be confusing. With our medical helplines you can speak to a qualified nurse or training pharmacist seven days a week.
Remaining in your own home is a priority for many older people. A safe home assessment from a trained assessor will ensure your home is safe and secure and that your care and support needs are met.
Safe home assessments
A regular call from our helpline team can make a big difference, particularly if you are feeling low or have a concern.
Navigating the health and social care system can be a challenge. A dedicated case manager can help you understand what benefits you are entitled to, care options and legal matters.
Case management services
There are an estimated 1.7 million telecare users in the UK with a wide range of conditions, including dementia and long-term health issues. *
Although many elderly and vulnerable people benefit from the services, telecare can provide a helping hand in many different circumstances. You may be getting a little unsteady on your feet and would like reassurance that you can get help should you need it in an emergency. Or you may be returning home from hospital and want reassurance that extra support is available whilst you recover.
Not everyone has family or friends who live nearby who can help and these services provide peace of mind to families and carers too.
You can order our personal alarm service online. If you would like to add any of our other telecare devices and services, please call us on 0800 085 7371.
We’re happy to answer any questions you may have.
* Statistics from the Telecare Services Association