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Your personal alarm package

You can connect your personal alarm yourself with the Self‑Connect package.

It's ready to use straight out of the box. All you need is a telephone landline and a mains electricity socket within 10 feet of each other.

It's quick and easy to do, and you can always ask a friend or relative to help you.

If you would like to upgrade your package to include the medical helpline, please call 0800 085 7371.

First month's service charge to be paid today

Equivalent to per week

A direct debit form will be sent to you for further payments which will be collected quarterly.

One‑off initial cost to be paid today

This includes delivery and the following:

Registration

This includes delivery of your alarm and setup of the service

Self-Connect
No charge
We-Connect
Second User
Key safe

We’ll contact you within 1 working day to organise the installation of the key safe

*Prices exclude VAT which will be added at 20% where the customer is not eligible for zero rating. Please see below for details on how you may be eligible for zero rating.
*VAT zero rating applied.
*Price includes VAT. See below for how you may not have to pay VAT.

Keyholders or key safe

To order the PPP Taking Care Personal Alarm Service online, you need either two keyholders or one keyholder and a key safe. A keyholder is someone who has keys to your home, lives within 20 minutes and can come to your assistance if needed.

If you do not have two keyholders or one keyholder and a key safe, please call 0800 085 7371 to complete your order. Our lines are open Monday to Saturday, 8am to 8pm.

Please choose one of the following:

Please select an option.

*Key safe price includes VAT as they are not eligible for zero rating.

For information about our key safes, please click here

Add a second user

Second user added

You can add a second person who lives at the same address.

£35* one-off cost

*Price excludes VAT which will be added at 20% where the customer is not eligible for zero rating. Please see below for details on how you may be eligible.

*VAT zero rating applied.

Add We-Connect

We-Connect Added

Want someone to connect your alarm for you? You can pay for a home visit from one of PPP Taking Care's Telecare Consultants. They will connect your personal alarm unit and pendant, show you how to use it and check the system. For more information on We-Connect click here.

Sorry, but this service isn't available in Scotland, Isle of Man, Isle of Wight or the Scilly Islands.

£60* one-off cost

*Price excludes VAT which will be added at 20% where the customer is not eligible for zero rating. Please see below for details on how you may be eligible.

*VAT zero rating applied.

VAT zero rating

You may not have to pay VAT on your personal alarm service if you have a condition that requires regular medication or are registered disabled. This is known as being eligible for zero rating. Not sure if you're eligible for zero rating? You can find out here.

Is the user eligible for zero rating?

Please select an option.
Your package:
Total cost to be paid today

This payment includes:

First month's service charge
Registration

This includes delivery of your alarm and setup of the service

Self-Connect
No charge
We-Connect
remove
Second User
remove
Key safe
remove

We’ll contact you within 1 working day to organise the installation of the key safe

*Prices exclude VAT which will be added at 20% where the customer is not eligible for zero rating. Please see above for details on how you may be eligible for zero rating.
*VAT zero rating applied.
*Price includes VAT. See above for how you may not have to pay VAT.
A direct debit form will be sent to you for further payments which will be collected quarterly

Ready to get this package?