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Your personal alarm package

You can connect your personal alarm with the Self‑Connect package. It's quick and easy to do, and you can always ask a friend or relative to help you.

It's ready to use straight out of the box. All you need is a telephone landline and a mains electricity socket within 10 feet of each other.

If you would like to upgrade your package to include the medical helpline, please call 0800 085 7371.

First month's service charge to be paid today

Equivalent to per week

A direct debit form will be sent to you for further payments which will be collected quarterly.

One‑off initial cost to be paid today

This includes delivery and the following:

Registration

This includes delivery of your alarm and setup of the service

Self-Connect
No charge
We-Connect
Second User
Key safe

We'll contact you within 1 working day to organise the installation of the key safe

*Prices exclude VAT which will be added at 20% where the customer is not eligible for zero rating. Please see below for details on how you may be eligible for zero rating.
*VAT zero rating applied.
*Price includes VAT. See below for how you may not have to pay VAT.

Keyholders or key safe

To order the PPP Taking Care Personal Alarm Service online, you preferably need either two keyholders or one keyholder and a key safe. A keyholder is someone who has keys to your home, lives within 20 minutes and can come to your assistance if needed.

A key safe is a simple and secure way to store a door key and provide the emergency services with convenient and immediate access to your home.

If you do not have any keyholders please call 0800 085 7371 for more options.

Please choose one of the following:

Please select an option.

*Key safe price includes VAT as they are not eligible for zero rating.

For information about our key safes, please click here

Add a second user

Second user added

You can add a second person who lives at the same address.

£35* one-off cost

*Price excludes VAT which will be added at 20% where the customer is not eligible for zero rating. Please see below for details on how you may be eligible.

*VAT zero rating applied.

Add We-Connect

We-Connect Added

If you want someone to connect your personal alarm, you can pay for a home visit from one of PPP Taking Care's Telecare Consultants. They will connect your personal alarm unit and pendant, show you how to use it and check the system. For more information on We-Connect click here.

If you order a We-Connect personal alarm with a key safe and have both fitted at the same time, PPP Taking Care will refund you £29.01 when they contact you to arrange the installation.

£60* one-off cost

Sorry but We-Connect isn't available in Scotland, Isle of Man, Isle of Wight or the Scilly Islands.

*Price excludes VAT which will be added at 20% where the customer is not eligible for zero rating. Please see below for details on how you may be eligible.

*VAT zero rating applied.

VAT zero rating

You may not have to pay VAT on your personal alarm service if you have a condition that requires regular medication or are registered disabled. This is known as being eligible for zero rating. Not sure if you're eligible for zero rating? You can find out here.

Is the user eligible for zero rating?

Please select an option.
Your package:
Total cost to be paid today

This payment includes:

First month's service charge
Registration

This includes delivery of your alarm and setup of the service

Self-Connect
No charge
We-Connect
remove
Second User
remove
Key safe
remove

We'll contact you within 1 working day to organise the installation of the key safe

*Prices exclude VAT which will be added at 20% where the customer is not eligible for zero rating. Please see above for details on how you may be eligible for zero rating.
*VAT zero rating applied.
*Price includes VAT. See above for how you may not have to pay VAT.

If you are ordering a We-Connect personal alarm with a key safe, PPP Taking Care will refund you £29.01 if you have both fitted at the same time.

A direct debit form will be sent to you for further payments which will be collected quarterly

Ready to get this package?