Connecting Your Personal Alarm: What You Need
- A modern phone socket and a mains electricity socket nearby (within 10 feet).
- To support our personal alarm service, you need either two keyholders or one keyholder and a key safe. A keyholder is someone who has keys to your home, lives within 20 minutes and can come to your assistance if needed. This means there is always a way to get help to you, whenever you need it.
- A key safe is a secure, weatherproof box to keep a set of keys outside your home. We can supply a key safe as part of your personal alarm service.
Watch our personal alarm self-connect video to learn how to set-up and test your personal alarm.
If you have any problems, our Customer Service team is just a phone call away on 0800 085 7310 - we are here to help.