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Medical Helpline FAQs

Medical Helpline FAQs
Frequently Asked Questions about the medical helpline

We can offer you support and information to put your mind at rest whenever you have a concern about your health or wellbeing.  We are happy to talk with you about any health worries you may have, no matter how big or small.

You will speak to one our qualified nurses who are available 24 hours a day, seven days a week. 

Understanding how and why you should take medication can be confusing. You can speak to one of our pharmacists who are on hand to answer your questions and explain more about your pills and prescriptions.

Absolutely. Rest assured every call is in complete confidence.

No.  They will ask you about your health and any other information they need to know before offering support or information.

It is a free phone number, so you will not be charged for the call.

Yes, you can upgrade your personal alarm package anytime you wish – simply call us on 0800 085 7371.

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Email or call 0800 085 7371