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Telecare customer recommendations
Customer stories

PPP Taking Care help Dion's mother to live an independent life – and proves crucial when she has a fall.

Read Dion's story

Personal alarm recommendations

100% of customers surveyed said they were satisfied with their PPP Taking Care Personal Alarm Service. *

Customer recommendations

Customer research, October 2017

Recommend a friend to personal alarms
Recommend a friend

Recommend a friend and we'll send you both a £20 M&S gift card as a thank you.

How to recommend a friend

Personal alarm set-up guide
Help with your personal alarm

Step by step guide on how to connect your personal alarm and troubleshooting guide. 

Personal alarm guides

Medical support lines for older adults
Medical helpline FAQs

Questions often asked by our customers about our Medical Support Line and Medication Information Service. 

Medical helpline FAQs

Fitting a key safe
Key safe FAQs

Find out how to set-up and use your key safe and questions often asked.

Key safe guides