Live safely in the home you love with reassurance that help is available when it is needed most.
Add a fall detector to your personal alarm service package from 92p per week - call 0800 085 7371. †
The fall detector automatically calls our response centre when it detects you have fallen so we can get help to you quickly.
The fall detector works alongside the personal alarm unit and is a lightweight device worn around the wrist or clipped to a belt.
It is ultra reliable because it has a range of sensitivity settings and it constantly monitors the wearer's activities. It will automatically detect a change in acceleration that is related to stumbles or trips and will then monitor for the subsequent impact associated with a fall.
The sensor will buzz if it is about to raise an alarm, reassuring the wearer that help is on the way if they are unable to communicate. If it is a false alarm, the wearer has time to cancel it by pressing the button on the fall detector. Otherwise it will contact our response team who will take appropriate action by calling the wearer's keyholders or emergency services.
To order a fall detector with a personal alarm or add one to your existing personal alarm service, call us on 0800 085 7371. We are happy to help or answer any queries you may have.
The fall detector is only available to order by phone.
When it detects the wearer has fallen, the fall detector contacts our 24 hour response centre by dialling through the personal alarm base unit. The response team will try and speak with you over the two-way speaker in the alarm to assess the situation.
Even if you cannot speak, the response team will know where you live and will contact your keyholders, such as a family member or neighbour, or the emergency services on your behalf.
98.5% of alarm calls are answered within 60 seconds so you can be confident of help when you need it most, even in the middle of the night. *
If you have suffered a fall in the past or have become a little unsteady then it's only natural to worry about what will happen if you fall and no one is around.
Many people are particularly at risk of falling at night when it is more difficult to see and easy to become disorientated or stumble.
A fall detector can be a real life saver by signalling for help, especially in the winter months when homes become very cold and hypothermia can quickly set it.
For more information, please call 0800 085 7371. We are happy to help or answer any queries you may have.
The fall detector is £78 to buy and then 92p per week for the 24 hour monitoring service for any number of sensors. There is a £69 installation charge if fitted separately to your personal alarm. †
Our service provides peace of mind to our customers and their families. Our customers value their independence and 96% say they wouldn’t be without their personal alarm service. *
PPP Taking Care help Dion's mother to live an independent life and the service proved crucial when she had a fall.
“It all started at 6am on a Saturday morning,” explains Dion. “My phone rang, and a calm lady at PPP Taking Care informed me that she had spoken to Mum, who had fallen over and couldn’t get up. She’d already called an ambulance for her."
"It was such a relief that Mum’s alarm had connected her with someone who could help. Without it, I don’t know what she’d have done.”
"I needed to upgrade to a 'Falls Alarm' and the speed to get this installed was amazing. The system was upgraded also. Excellent service."
Mrs Hall, November 2017
"I have had this service for many years and wouldn't be without it. I have told countless people about it and many have subscribed."
Mrs Barnes, November 2017
"With my own health issues and after a nasty fall in the house when my mobile phone battery needed charge and I was stranded on the floor for several hours until my husband returned. The alarm now gives me peace of mind."
Mrs Ewart, October 2017
The fall detector has five levels of sensitivity and uses intelligent algorithms to eliminate most false alarms associated with day-to-day movement.
If the detector does go off, we will always contact you to make sure you are OK.
You just need our personal alarm service because the fall detector sends a remote signal to the personal alarm base unit when a fall is detected so our response centre is contacted.
If you do not have a personal alarm unit, you can read about our personal alarms here.
We recommend you have two keyholders so we can get help to you quickly should you need it. If this isn't possible, you can use your key safe to act as your keyholder. This means we will always be able to get help to you if the emergency services are called.
If you do not have a key safe then we can supply one.
You simply wear it on the wrist like a watch. To minimise false alarms, it should be worn on the least dominant side i.e. a right handed person should wear it on their left wrist and vice-versa. It can also be worn on the waist band of a skirt or trousers by fitting the belt clip option supplied.
The fall detector costs £78 to buy and then 92p per week for the 24 hour monitoring service. There is a £69 installation charge if fitted separately to your personal alarm. †
You have the right to cancel within 14 days of purchase. If you change your mind, simply give us a call.
The fall detector has a long 2 year battery life. It performs a daily self-test and has a low battery reporting function so there is no need to worry about the battery running out .
It can be difficult to know when to talk to your parents about plans for their future. Read our guide to help you have a relaxed discussion around the care and support they would prefer.
* Customer research, October 2017