We want you to feel empowered and independent so you can enjoy life in your own home for longer.
With 24/7 support and telecare services available at the touch of a button, we’re here to ensure that your home remains your haven.
In fact, 87% of customers say our personal alarm service has helped them remain independent. *
* Customer feedback, October 2017
Enhance your personal alarm service to suit your needs. You can quickly and easily add new telecare services by calling 0800 085 7371. We are happy to help or answer any queries you may have.
Add our medical helpline to your personal alarm service for expert support and information. Speak to one our qualified nurses 24 hours a day, seven days a week and our pharmacists are on hand to answer your questions about your pills and prescriptions.
Get practical and emotional support after returning home from hospital - with the first 6 weeks free of charge. The Home & Well service ensures you're cared for and remain as independent as possible whilst you recover, and in the future.
Falls are the largest cause of emergency hospital admissions for older people. A fall detector can be a real life saver by signalling for help, especially in winter when homes become very cold and hypothermia can quickly set it.
Have the security and confidence to live well and remain in the home you love. With the bogus caller button you and your family can be confident we are here whenever you need us.
Our home sensors give you additional protection around your home. They work alongside your personal alarm service and you can add them as your circumstances change.
A key safe is a secure, weatherproof box to keep a set of keys outside your home. We can supply one alongside your personal alarm service.
We want you to feel secure and confident so you can enjoy life in your own home for longer. Whether it's through the support our medical helplines provide or the expertise of our UK response centre, we're here to help.
It can be difficult to know when to talk to your parents about plans for their future. Read our guide to talking about care and support to help you have a relaxed discussion around what they would prefer.
With our Safe Home Assessment service, a trained assessor will visit your home to ensure it is safe and suitable, and that all your care and support needs are met.
Trying to get to grips with how the health and social care system works, and what you may be entitled to, can be a challenge. We can do this for you with our Case Management Service.