A regular friendly chat on the phone can make a big difference to someone living alone, especially if you’re worried, feeling a bit low or can’t get out and about as often as you’d like.
With our Wellbeing Check Service you’ll receive a phone call once a week by a designated member of our friendly helpline team.
Call 0800 085 8037 to order the Wellbeing Check Service today.
It’s surprising how many people can find that a day passes by and they haven’t spoken to anyone. You know your relatives care deeply about you, but other pressures can get in the way. They may be struggling to balance work commitments and demands from children, making it difficult to ring.
With our Wellbeing Check Service, you’ll receive a 20 minute phone call once a week by a designated member of our friendly helpline team.
We’ll ask you how you’re feeling and generally get to know you. You can talk to us about anything you like, your hobbies, how your week is going and about any concerns you may have, the choice is yours. Chatting together can often reveal problems you are facing, perhaps a household chore is becoming a bit difficult, or the heating is playing up. We can offer you advice and recommendations, or if you wish our helpline team can keep nominated family up-to-date.
You might have some things you’d rather not worry your family about and would prefer just to talk it through with us. And that’s OK too.
If we identify any health or wellbeing concerns that we feel need further investigation, we’ll suggest you contact your GP or another healthcare professional, or our medical helpline if you receive this service. And if you choose, we’ll make sure your family contact is kept fully up-to-date.
We can all benefit from someone to talk to, in particular if you are:
We’ll arrange the time of the call to suit you, so you don’t have to stay in and wait. This service is available to anyone and you do not need to be a personal alarm service customer.
To order the Wellbeing Service, call us on 0800 085 8037.
The service costs £84 per month for a 20 minute weekly call.
The Wellbeing Service is only available to order by phone.