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About Us

About PPP Taking Care, UK telecare provider

What does Taking Care mean to us?

It’s the knowledge that you have the freedom to live life the way you choose.

We’re proud that we can make you feel supported in every way. Knowing that you feel confident and safe is key to our staff who work around the clock to ensure your wellbeing.

Read our personal alarm service customer testimonials to find out what Taking Care means to our personal alarm users.

Who we are

We have been providing personal alarm services for more than 30 years and now help over 52,000 people stay in the homes they love, for longer.

PPP Taking Care is a subsidiary of AXA PPP healthcare Group, a leading UK private healthcare company with over 75 years’ experience in providing healthcare products and services. In 2016 we acquired the Aid-Call monitoring centre, the provider of Age UK Personal Alarm service.

In 2017 we became known as PPP Taking Care and now have around 150 staff working for us. Each one carefully chosen for their caring and professional manner and make us who we are.

What we do

Our ambition is to be a single source of products, services, information and advice you can trust to take care of the essentials of life. In addition to our personal alarm business, we have developed a number of services to help you embrace a healthier and more active life.

We offer peace of mind to our customers and their families through our 24/7 personal alarm service, medical helplines, sensors and more.

We offer the security that in the event of emergency – whether you’ve taken ill or have fallen – our highly trained response team is only a touch of the button away. We also provide 24/7 assistance and advice – we’re here whenever you need us.