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Remain independent with our personal alarm service
Telecare support
24/7 support at the press of a button

99% of our customers say they like the security of knowing someone is there at the press of a button. Our personal alarms help you remain independent in the home you love. **

Personal alarm pendant
Peace of mind, day and night

96% of our customers say they would not be without their personal alarm service. Our GPS alarms and GPS trackers work at home and out and about, without needing a landline. **

Personal alarm provider
100% customer satisfaction

100% of our elderly personal alarm users say they are satisfied with their service. Join the 70,000 people we help remain independent and embrace a healthier and a more active life**

Trusted by our alarm users and their families

Remain independent and in control

When you’re used to being in control it’s only natural to worry about who to turn to when you need a little reassurance and support.

Your family can’t always be around to help, and you may not want to bother them when they are so busy balancing their own lives.

You know they care deeply about you, but other pressures can often get in the way, or maybe they don’t live close enough to get to you quickly if something happens and you need assistance.

Our 24-hour monitoring service answers calls 365 days a year. Watch our personal alarm video to find out more.

Recommended personal alarm services


"Everything about PPP Taking Care’s service has exceeded my expectations."

"It was such a relief that Mum’s alarm had connected her with someone who could help. Without it, I don’t know what she’d have done."

PPP Taking Care's personal alarm service helps Dion Austin's mother to live an independent life and proved crucial when she suffered a fall.

Elderly alarms

Reliable, easy to use personal alarms

We handled over 25,000 emergency alarm calls last year and we are audited annually by the Telecare Services Association (TSA) so you can be sure our services are fully accredited.

There are no complicated requirements or hidden charges with our personal alarm service.

And you can enhance your telecare package with additional pendant alarms and services like our medical helpline to meet your exact needs. 

Alarms for elderly loved ones

If you have caring responsibilities for parents or family members, it’s reassuring to know they can get help when you are not with them.

You can be confident that they can get help any time of the day or night by pressing the emergency button on their pendant alarm. We will then call their emergency contacts or the emergency services.

Learn more about our elderly alarms, dementia trackers and GPS personal alarms.

Personal alarm for elderly
Personal alarms

Stay in the home you love, safe in the knowledge that help is just the touch of a button away any time of the day or night.

GPS personal alarm
GPS alarms

The GPS alarm is a fully mobile personal alarm that provides peace of mind at home and out and about.

GPS tracker for dementia
GPS trackers

The GPS tracker alarm is designed to find people who are living with dementia or have learning difficulties and may wander. 

Support and Advice

We want you to feel secure and confident so you can enjoy life in your own home for longer. Whether it's through the support our medical helplines provide or the expertise of our Emergency Response Centres based in the UK, we're here to help.

Medical helpline for elderly
Medical support and medication information

Add medical helplines to your personal alarm service to get expert advice about your health and medication from qualified nurses and trained pharmacists.

Elderly care and support
Talking about care options

It can be difficult to know when to talk to your parents about plans for their future. Read our guide to talking about care and support to help you have a relaxed discussion around what they would prefer.

Fit key safe with personal alarm
Add a key safe to your personal alarm service

A key safe is a simple and secure way to store a door key and provide the emergency services with convenient and immediate access to your home. Add a key safe to your personal alarm service.

* Price excludes VAT which will be added at 20% where the customer is not eligible for zero rating.
** Customer feedback, October 2017
*** December 2019 Emergency Resolution Centre call statistics
Pictures shown are for illustration purpose only. Personal alarm models and specifications may differ.

Want to learn more about telecare?

If you have any questions about our pendant alarms, personal alarm systems and telecare equipment then please get in touch. We're happy to help!

Call 0800 085 7371